December 19, 2023

New practice paper: How telehealth can be used in group-based supports

Video telehealth groups have been found to be as effective as in-person groups, and participants in these groups typically report high rates of satisfaction.1 Virtual group sessions can be particularly beneficial for improving participants’ mental health outcomes for issues such as depression, stress and anxiety, and overcoming a fear of meeting new people.2 Practitioners can take advantage of approaches that work better online such as visual and tech features, use of the client’s home environment, and flexible scheduling.


Developed by the Parenting Research Centre, this resource provides guidance on how practitioners can use technology to deliver their group sessions and explores the important considerations for them to make.

1 Gentry, M., Lapid, M., Clark, M., & Rummans, T. (2018). Evidence for telehealth group-based treatment: A systematic review. Journal of Telemedicine and Telecare, 25(6).DOI:10.1177/1357633X18775855

2 Banbury, A., Nancarrow, S., Dart, J., Gray, L., & Parkinson, L. (2018). Telehealth interventions delivering home-based support group videoconferencing: Systematic review. Journal of Medical Internet Research, 20(2), e25. DOI:10.2196/jmir.8090

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